CRM Solution Provider | Genesys Developer | CTI Consultants | Call Center CRM Solutions

"It was a great and successful Genesys 7.6 upgrade project and a great
pleasure working with Pointel Team !"

Major Utility Company

"Pointel is a highly valued business partner who never fails to meet
our project goals."

Major Healthcare Provider

"We are glad to have knowledgeable implementation partners
like Pointel. They did an outstanding job ..."

Leading Pharmaceutical Company

"Excellent support on deliverables and Pointel products. Always on time and
on budget completion."

Major Conglomerate

Pointel is a leading Contact Center/CRM solutions provider and systems integrator, dedicated to enabling best-in-class customer service.

Pointel specializes in implementation, customization, integration and version upgrades of Genesys, Amdocs/Clarify and Oracle/Siebel products.

Pointel offers unique on-site and on-demand support services.

Pointel is recognized as the expert in Contact Center and CRM implementation, and is a highly regarded end-to-end solution provider.

GENESYS SALES AND SERVICES

Pointel is a premier reseller and consulting partner for Genesys Telecommunications Laboratories and has implemented, customized and integrated ...

CASE STUDY

A major HealthCare provider engaged Pointel to develop a collections voice self-service solution to interact efficiently and effectively with their customers...

TESTIMONIALS

America First Credit Union is pleased with the Internet Contact Center and Secure email system implemented by Pointel.

Pointel, Inc.
1941 Oak Tree Rd. # 104
Edison, NJ 08820

Call Us Now: 732 744 0440